Shipping Policy

At Medzack, we aim to deliver your orders quickly and securely across Morocco. Please read our shipping policy carefully.

1. Delivery Coverage

• We deliver to all cities in Morocco.

• Currently, we do not offer international shipping.

2. Delivery Fees

• Orders above 1000 MAD qualify for free delivery.

• Orders below this amount will have a 45 MAD delivery fee.

3. Delivery Time

• Orders are usually processed within 1–2 business days after confirmation.

• Delivery time varies depending on the destination city, but typically takes 2–5 business days.

• You will be notified once your order has been shipped.

4. Payment Terms

• Payment is made on delivery (Cash on Delivery).

• A 30% deposit is required via cash transfer agencies or bank transfer to confirm your order.

5. Delays

• While we strive to deliver on time, unforeseen circumstances (such as courier delays, weather, or holidays) may affect delivery times.

• We are not responsible for delays beyond our control, but we will keep you informed.

6. Order Tracking

• Once shipped, you can contact our support team to track your order status.

7. Contact Us

For any questions regarding shipping, please contact us:
📧 support@medzack.com
📱 +212 602856970 / +212 689106165